Creativepool Help Centre: Profile and email privacy

Frequently Asked Questions

Profile and email privacy

What subscriptions am I signing up to by agreeing to create a profile on Creativepool and confirming my email address?

By confirming your email address and creating a profile on Creativepool, you are agreeing to receive a number of emails from us which allow us to provide our services to you.

These include emails with relevant job alerts based on the skills you add to your profile, notification emails alerting you to followers and connections on the platform, emails which tell you about exclusive events, competitions, promotions, products and news within the creative industry, and emails from our carefully selected third party organisations. By default, your profile is automatically made public and searchable on the internet. You can edit all of these settings in your privacy preferences here https://creativepool.com/privacy/

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How do I change my email subscriptions?

If you are receiving emails that you don't want you can easily remove yourself from these email types.

Here you can tick or un-tick the emails you'd like to receive.

Manage my email subscriptions.

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I don't have a login and want to stop receiving emails. Help!

If you do not have a login for Creativepool and would like to stop receiving emails from us, there should be an "unsubscribe" option at the bottom of every communication we send out.

You can also email support@creativepool.com

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I'm not looking for a job right now. How can I show this on my profile?

Not all of our members use Creativepool to find jobs. If this is the case for you, you can show yourself as unavailable.

Once your profile is set to unavailable it will look like this.

Set your availability

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Can I hide my profile from search engines like Google?

If you don't want your profile to be visible to search engines you can change your visibility settings.

Find out how

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Can I hide my name?

Fancy yourself as a Banksy and want to keep things anonymous? You can choose to hide your full name so that anyone that finds your profile will be unaware that it's you.

Go to your Privacy preferences

Choose who can see your full name:

Anyone
Connections
Nobody

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Can I hide my contact details?

You can both hide your contact details and prevent people from contacting through the site.

Head to your Privacy preferences

Choose who can contact you from

Anyone
Connections
Nobody

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How do I stop people from being able to contact me through Creativepool?

The settings to stop people from contacting you are the same as the settings for who can see your contact details.

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Who can find my CV?

When you upload a CV it can be downloaded by 'Anyone' however this means that companies that have purchased CV Search are able to download.

You can quickly and easily change this setting in your Privacy preferences.

From here you can choose who can download your CV from

Anyone
Connections
Nobody

If you select Nobody, recruiting companies will no longer be able to download your CV.

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