About us

The Foreign and Commonwealth Office is committed to providing modern, digital services for British nationals abroad. This has enabled our customers to access our services when they need them; improved our efficiency; and helped us make the best use of our consular network across the world. We are proud of our innovation.

As part of an FCO Digital Data and Technology transformation drive, the Digital Transformation Unit designs, builds and runs public services and internal services for staff.

We work in small, agile teams of staff and suppliers. We build a minimum viable product, then iterate – always asking how we can make things better for users, who are at the centre of everything we do. We champion user research, data and innovation.

The Digital Transformation Unit is a friendly place to work. We promote a work/life balance and support many types of flexible working. We have a strong commitment to personal development.

Creativepool member since 12 February 2019