Roger Turpin Director

ABOUT

REBRANDING AT SCALE:
When ARAG acquired DAS, the challenge was significant: converting a substantial library of existing DAS policy wordings to the ARAG brand, quickly and without compromise.

DAS had been a valued client of ours for some time. We knew their documentation, their tone, their standards. So when ARAG completed the acquisition, they turned to us to manage the transition – recognising that a team already embedded in the brand landscape was best placed to carry it forward.

TIGHT TIMESCALES, NO SHORTCUTS:
Rebranding policy documentation isn’t simply a find-and-replace exercise. Every wording had to be reviewed, updated, and quality-checked to ensure it reflected the ARAG identity accurately and consistently – while remaining compliant, clear, and true to the original intent.

The timescales were demanding. There was no room for a phased, leisurely roll-out. ARAG needed confidence that their new documentation estate would be on-brand from day one, and we delivered exactly that.

BRAND GUARDIANSHIP IN PRACTICE:
This project is a strong example of what it means to be a trusted brand guardian. It’s not just about knowing a brand’s visual identity – it’s about understanding how a brand speaks, what it stands for, and how to translate that across complex, regulated documentation at pace.

We brought that understanding to every page of every policy wording we converted. The result was a seamless transition that gave ARAG a consistent, professional document suite ready for their customers from the moment the acquisition completed.

When the stakes are high and the clock is ticking, that’s when brand guardianship matters most.

MADEIT CREDITS

  • ARAGClient

Who pooled - ARAG Policy Wordings