About me

Overseeing a small team to run the administration and operations for all London and Crawley courses

Production of course registers and arranging markers for examinations

Collating and posting of all invoices for material, markers payments, and courses

Taking minutes in senior management meetings and ensuring the smooth running of the office as well as preparing reports for the SMT

Client reporting on student progression, SLA's and collating on tutor comments for students

London Contact for key client PwC

Completing the training of staff and interns, and supporting with staff career development as well as establishing policies and procedures for staff

Developing quality control processes

Carrying out staff appraisals, measuring performance and dealing with disciplinary issues

Creating joining instructions, including relevant subject information for students

Material requisitions/stock check and liaising with 'Stores' regarding course materials and ensuring they are delivered to classes before the start time.