About me

I was instrumental in building the start-up business to a multi-million pound online retail organisation, working in a variety of ways to transform the brand into a market leader. I created a "personal shopper" customer service model, developing the product database to fulfil the customers' needs and training other staff to operate within this model. I identified gaps in the market and maximised profit by expert negotiation and the management of over 6,000 lines, enhancing a global awareness of the brand, developing a virtual community to promote and educate, generating new corporate business (b2b) and working alongside marketing and PR to create the most valuable ways to promote and sell the brand. I am involved in the continual analysis of the market with the objective of staying ahead of changes in the market to maintain our highly regarded lead in the sector. I also have exceptional interpersonal, client-facing and motivational skills

Developing the business and generating maximum profit is the foremost importance as senior buyer, and I manage this by internally communicating and supporting the finance department, b2b clients, warehouse staff, customer services, customs clearance, marketing, sales and PR alongside daily contact with the MD. I work within a budget that is constantly analysed and meet our targets through negotiation - one example of which helped me reduced the product price by 30%. I am intuitive yet practical, creating an excel system that can give me