ABOUT

Cottages wanted to add a 'my account' section to the site for users to manage bookings from cancelling or amending information to balance payments and booking information. I worked with UX researchers to create wireframes and in time low fidelity prototypes that we tested using 'what users do' we also conducted onsite user testing with various age demographics, I then created high fidelity prototypes to demonstrate the user flow before handing off to development for implementation.