ABOUT

Concept: Kano has a custom built operating system that runs on any linux based computer. This Kano OS is the first thing new users see once they've built their computer. The onboarding experienced needed updating, to increase rate of completion and retention. Basically, we needed to make it better to keep kids interested.

Execution: I worked directly with the product owner to complete user research and testing. We created wireframes and prototypes, and working with children from the local school, we observed their interaction and noted their feedback. We realised that the most important thing was to give children a sense of power and control, and insight into the setup process. Ideally, we'd also make them smile.

Results: Two versions were made, after many iterations. We worked with developers and designers to create the new onboarding, and it shipped with every new Kano Kit that will be opened on Christmas morning. So far we've seen increased completion, engagement and retention.