ABOUT

BRIEF
CFC Underwriting were the first to market with a Cyber Incident Response app that allowed customers to report incidents immediately, and to prevent them from impacting their business.
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SOLUTION
Braan Creative developed the whole UX journey and interface, to ensure that the user could report an incident securely and effectively.
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The Cyber Incident Response app made it easier than ever for policy holders to inform their in-house team of live incidents and to report claims. Users could simply log in, choose the incident type and urgency, and submit their report with the tap of a button. Instant confirmation is followed by a call from the incident response team. The app also allowed users to co-ordinate and manage their response team in the case of an event.
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Also featuring a news section, the app allowed policyholders to stay up-to-date with the latest cyber and tech stories from around the world.