ABOUT

This course was crafted to equip learners in the humanitarian sector with a foundational understanding of effective organizational crisis management. It is designed to be relevant to both technical and non-technical audiences.

My Role
As an instructional designer, my responsibility was to transform the subject matter experts’ (SME) information and the face-to-face course into an engaging online format. This process involved several key tasks:

Storyboard Development: I prepared a detailed storyboard to outline the course structure and flow.
Content Adaptation: I rewrote the content to suit an online audience, ensuring clarity and engagement.
Scenario Creation: I developed practical scenarios to illustrate theoretical concepts, aiming to replicate the interactive and immersive experience of the face-to-face course.
Innovative Approach

I adopted a unique method by presenting the content as short audiobook entries set in a fictitious Non-Governmental Organization (NGO). This narrative approach helped in making the learning experience more relatable and engaging for the learners.

Objectives

Explain the definition, drivers, and phases of organisational crises.
Identify, anticipate, prepare for, respond to, and reflect on organisational crises in a conflict-sensitive manner.
Understand the importance of conflict sensitivity and awareness when preparing for and responding to an organisational crisis.
Tools used

Articulate Storyline
Photoshop
Illustrator
11 Labs
Wondercraft
Midjourney