ABOUT

Context
ECHO is a time bank platform where members buy and sell their skills, services and resources
they have for those that they need, using a currency called Echoes.
The platform has a steady flow of new members joining, new listings being added and
a loyal core of repeat users who regularly visit the platform and trade Echoes. However
more than 50% of the online traffic comes from mobile. Echo wanted to reimagine it’s
service as mobile first experience to reduce user friction grow its community.
Challenge
How could Echo create a mobile first experience
to grow its community beyond its inner circle and
reach a wider audience?
My Role
Product designer. I carried out the research of the
current