Alejandro Esteves Ponte Executive Creative Director | Brand Transformation

ABOUT

CHALLENGE:
Madrid's dining scene had no authentic Maine-style lobster roll offer. The city lacked a casual seafood concept that could make premium product — live Atlantic lobster flown directly from the East Coast of the USA — feel democratic, street-smart and desirable to a wide urban audience without losing its artisanal integrity.

The deeper challenge was cultural: translating an inherently American comfort-food ritual (the lobster roll as working-class dockside staple) into a Spanish market that associated lobster exclusively with high-end, white-tablecloth dining. The brand had to own that tension — luxury made accessible — and communicate it with confidence and wit across every physical and digital touchpoint.

Simultaneously, the concept needed a cross-Atlantic identity strong enough to travel: from a brick-and-mortar restaurant in central Madrid to a food truck operation in Miami, without losing coherence or diluting the brand voice.

IDEA:
The Lobstar is the bold way to bring everyone the luxury of eating well, with style and attitude. That single positioning line defined every decision. The lobster was reframed not as a luxury indulgence but as a star — playful, irreverent, ownable. The name itself encoded the idea: lobster + star (logo design by Eat & Love Studio) , with the deliberate misspelling signalling personality over convention.

The menu architecture was designed around three hashtag-led sections — #Lobstarters, #LobstarRockingRolls and #SpecialsFromTheBoat — turning social-native language into the actual menu structure. This was not decoration: it made every dish inherently shareable and searchable, collapsing the gap between physical menu and digital content strategy.

The Rocking Seafood manifesto gave the concept philosophical depth: port food, honest food, food without pompous additives. Recipes re-interpreted from Maine tradition with house-made sauces (burnt lime aioli, cilantro-garlic), brioche buns, and traceable lobster sourced with full supply-chain transparency from the US East Coast. The food was conceptual — every ingredient, combination and presentation had a reason to exist.

Brand Idea:
"Tasty casual food inspired by the sea and with our own style, where lobster is the star."

CREATIVE DIRECTION:
Full creative and communication authorship from concept to execution. The scope covered brand identity, interior retail design language (OHH — on-site hospitality touchpoints), menu design, manifesto copywriting, digital content strategy across both the Madrid restaurants (Carranza and Prado locations) and the Miami food truck.

The visual system was built around a high-contrast palette of salmon-red, deep navy and white — deliberately evoking the American coastal aesthetic while remaining sharp enough for urban Madrid. Typography mixed bold display fonts with handwritten script to hold both the playful and the crafted in a single frame. The lobster character — illustrated with a blue star — became a versatile icon system used across signage, packaging, digital and apparel.

Digital content was engineered for virality-by-design: the hashtag architecture invited customers to document and tag their own orders, generating organic UGC loops. The website, social copy and in-restaurant graphics shared the same voice: direct, confident, un-precious. The food truck expansion to Miami required adapting the full brand system to a radically different physical format and audience, proving the identity's scalability across geographies and retail contexts.

Beyond aesthetics, the creative direction served a commercial logic — positioning The Lobstar as a fundable, franchisable concept with a replicable brand playbook. Every design decision was made to be operationally transferable without losing soul.

MADEIT CREDITS

  • The Lobstar (Spain / USA)Client

Who pooled - The Lobstar