383 Birmingham

ABOUT

Hilton wifi is a new post authentication product for Hilton guests. Developed as a 'you're connected’ landing page, the purpose of the page is to offer a high degree of utility to Hilton guests through relevant content, offers and local level partnerships.

Working with the Hilton New Revenue Development team, we moved quickly to validate a prototype, launch a pilot and scale to a single market platform in only six months. Bringing in partners such as Guardian Labs, Foursquare and Uber we created a powerful guest experience that not only gave Hilton a compelling view on guest behaviour in and out of hotel, but also generated completely new revenue streams via carefully selected brand advertising.

The product is now rolled out to over 4,000 hotels around the world is generating a high amount of new revenue for the hotel group.

MADEIT CREDITS

  • Hilton WorldwideClient

Improving the guest wifi experience

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