About me

I'm an enthusiastic and curious Product Discovery & UX (User Experience) Research Consultant. I help you discover what your online audience really thinks and feels.
Empathy is key to creating great effective user experiences. I specialise in taking a step back to see the bigger picture and bring clarity to complex situations. I always put myself in the shoes of the user to understand their thoughts and feelings, and I love getting below the surface level to discover what really motivates them.

I'm a qualitative researcher with experience in designing, planning, and conducting user research projects. I have a proven track record of working with clients to understand their research needs and develop research plans that deliver actionable insights. I have also successfully conducted user interviews and usability test projects, as well as UX expert audits.
I help clients improve their website, product, or customer journey using these techniques:
1. Product Discovery:
Understand your target audience and identify new product opportunities.
2. User Testing:
Gather qualitative feedback and insights about your product from real users.
3 Expert Audit of your website or product:
Conduct a thorough audit to identify areas for improvement.

I'm calm, friendly, and approachable, and guide clients through my findings and recommendations in a clear and concise way. I don't use jargon, and I believe that everyone should be on the same page.

I also have a deep love for nature and how everything is connected!

Skills

Market Research, Research & Development, Usability, UX/UI

Sector Experience

Charity / Not for profit, Computing (Software), Consulting Services, E-Commerce, Education, Engineering, Food & Beverages, Information & Advice, Information Technology, Lighting, Manufacturing, New Media, Non-profit, Online / Web, Renewable Energy, Research & Development, SAAS, Social Network / Community, Software, Startups, Sustainability, Technology, Telecoms, UI / UX

Clients

4-H (Educational non-profit, BigFoodie (Food, Burgogi (Food, General Assembly, Pollen (Music Events Startup), Sphere (acquired by Twitter/X) (Social space Tech Startup, Truphone (Telecommunications), University of Law, VPAR Golf (Sport), ZEF Concepts (Sustainability Consultants), ZEF Tech (Products)

Recommendations
- 
Currently No Recommendations
Availability
Looking for work
Contract
Freelance, Temp-Perm, Part time, Remote
Location
London, United Kingdom
Skill Level
Middleweight, Senior
Languages
English
Creativepool member since 7 September 2012